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Business English - The Customer Service Choose your language:
You must be prepared to go the extra mile.
Keywords Used:

Address
Automated
Commit
Define
Essence
Impersonal

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Always be honest with your customers.
Keywords Used:

Challenge
Courtesy
Focus
Honest
Manner
Perceptive

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Dealing with Mr. Angry
Keywords Used:

Average
Cost price
In-house
Inventory
Location
Raw materials

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Do not ignore your customers.
Keywords Used:

Bill
Calculate
Direct costs
Discount
Distribution
Expenses

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The staff know the products inside out.
Keywords Used:

Air waybill
Cargo
Consignee
Discrepancies
Documents
Freight

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Word of mouth goes a long way.
Keywords Used:

Cash flow
Compliance
Currency
Date draft
Funds
International

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What are FAQ's?
Keywords Used:

Bank loan
Convert
Current assets
Depreciation
Fixed assets
Goodwill

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We hope they can close the sale.
Keywords Used:

Break even
Cash cow
Gross profit
Invest
Loss leader
Loss-making

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What is public relations?
Keywords Used:

Bonds
Capital
Collateral
Debentures
Directors
Dividend

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Always proofread your work.
Keywords Used:

Blue chip
Broker
Bull market
Dealer
Issue
Listed

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We must minimize disruption.
Keywords Used:

Audit
Direct taxes
Excise duty
Exempt
Filing fee
Income tax

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We want to attract high caliber applicants.
Keywords Used:

Acquisition
Applicable
Auditor
Disposition
Examination
External

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